FAQs
How do I locate and read the serial number of my vehicle?
The serial number of each vehicle is located on the chassis frame, behind the front wheel on the driver’s side. All vehicles are documented by their serial numbers. Once a vehicle is sold, the manufacturer uses the serial number as a unique identifier to track its transaction and service records. Serial numbers also serve as warranty validation from the manufacturer. Golf cart owners should understand the importance of their vehicle’s serial number.
What does my golf cart warranty cover?
Warranty coverage varies by manufacturer and model but typically includes major components such as the powertrain, battery, electrical systems, and chassis. Please refer to your warranty documentation for specific terms and coverage details.
How do I file a warranty claim?
To file a warranty claim, contact your authorized dealer or service provider. They will inspect the vehicle, verify the issue, and submit the necessary documentation to the manufacturer on your behalf.
What documents do I need to provide for a warranty claim?
You will typically need your proof of purchase, the vehicle’s serial number, and a detailed description of the issue. Additional documentation may be required depending on the nature of the claim.
Is regular maintenance required to keep my warranty valid?
Yes, following the manufacturer’s recommended maintenance schedule is essential for keeping your warranty valid. Be sure to keep records of all maintenance and service work performed.
Can I perform my own maintenance or repairs without voiding the warranty?
Basic maintenance such as checking tire pressure or cleaning the vehicle is generally acceptable. However, unauthorized repairs or modifications—especially to electrical or mechanical systems—may void your warranty.
Can I have a wiring diagram for my golf cart?
You will need to contact an authorized golf cart dealer or service provider for any work involving wiring or electronics. Only a licensed technician should perform wiring repairs.
How long does the warranty last?
Warranty periods vary depending on the component and manufacturer. Some warranties cover parts like the lithium battery or motor for several years, while others may have shorter durations. Refer to your warranty terms for exact coverage.
What should I do if my golf cart stops working suddenly?
If your cart becomes inoperable, contact your authorized dealer or service center immediately. Avoid attempting repairs yourself, especially if the issue involves the battery, wiring, or motor.
Does the warranty transfer if I sell the golf cart?
You can visit the manufacturer’s website or contact customer support to locate authorized dealers and service centers in your area.
How do I find an authorized service provider near me?
You can submit a claim on evshieldservicecenter.com or contact customer support to locate authorized dealers and service centers in your area.
What voids the warranty on my golf cart?
Modifications, unauthorized repairs, neglect, or failure to follow maintenance guidelines may void your warranty. Using non-approved parts or accessories may also affect coverage.
